Tips to Writing a Brochure
Your brochure may be the only face of your company your customer will see.
A customer may only feel comfortable enough to order your product or
service having judged your
company worthy enough through it's brochure. Your
company brochure is likely to be the most important piece of print you can
create. So what makes a good brochure? Below are a few points
to help you :-Brochures are sales pieces.
Focus on persuasion instead of information. Brochures
offer more opportunity to make your case persuasively and support it
credibly. Your brochure may outlive your current advertising campaign.
That long shelf life means that your brochure can have a
powerful cumulative effect on your corporate branding.
Your brochure text must help sweep your prospect toward a profitable sale
by presenting information clearly and convincingly, using a
strategically sound persuasive structure.
Before starting to write, it’s important
to understand how the brochure will be used, including where the brochure
fits in your sales process, how it will be distributed, who will read it,
and what action you want your reader to take next. Knowing the desired outcome helps you to
understand the content and structure for your brochure, whether for
lead-generating or sales-closing.
Begin with your customer, not your
product.
That is, it should make the person reading your brochure feel that his or
her key problems are understood before moving on to discuss the solution.
Build rapport first, then sell. Your customer will have pains
that your products or services relieve. These pain points need to be
touched upon before they can be addressed persuasively. The most important
thing about your product or service to your customer is how it relates to
themselves. Therefore your brochure text must answer their questions and
overcome their objections. Face up to common questions and objections in
your brochure text.
Keep earning readership.
Each page should contain elements that attract, intrigue, persuade …
then intrigue further. Your brochure needs to be a real
page-turner. Entice, enchant, and occasionally surprise your reader.
That’s the only way you earn the chance to sell to your reader.
Sell benefits, not features.
Brochures often exist to explain features, it’s actually best to sell
those features through the benefits, citing case studies and real-life
examples.
Maintain a consistent voice.
Don't write in a boring conservative style or write a product brochure
like it’s an internal report. Your brochure is a key marketing piece, and
it must be written to take full advantage of that hard-won one-on-one time
with your potential customer.
Don't overwhelm your readers with
technical jargon
Although the complete story must be told, technical information
should be presented in technical form, as a table, chart, or diagram at
the end of the sales persuasion. You should never break the
'romancing' of the reader from flowing brochure text. Technical
information may be most effective (and persuasive) placed in its own
section, where it can be appreciated in depth by technically oriented
customers and referred to as-needed by the rest.
Credibility through captions.
Credibility can be established through tone and content, you can
show that you are the expert by demonstrating expert answers in engaging
language or with visual proof using photographs or charts. Research shows
that captions are some of the most-read and remembered bits of
copy, so use them and use them well. Drive home in words the
competitive points illustrated by the pictures. Credibility can also
be established through customer testimonials, case studies, excerpts, or
independent test results. You need to substantiate the idea that
your brochure is not full of advertising bluff; it’s truthful, useful
information.
Brochures should end with ACTION
Direct the customer’s next step. Don't end with a table of
specifications, or a corporate summary. You need to know where the
brochure fits in your sales cycle, and knowing the next step in that
process. Your desired outcome must be asked-for. It sounds
obvious, but if the next step is for your customer to call you , then your
brochure should end by asking for the call.
Summary
Your brochure could be a powerful sales tool. It could be
a durable corporate asset, a persuasive structure, helping you make
the most of your marketing investment. And that’s what all
your marketing communication should do.
Practical steps
Before you start, get a realistic budget. You need to look at
least as good, if not better than your competitor, so gather together your
main competitors’ brochures. This may help decide what you need to cover.
To maximise the potential of your
brochure (if your budget allows) use :-
- a copyrighter to generate your
persuasive text.
- a graphic designer to put it together,
add impact and style to it, (get him/her involved early in the project)
- a professional photographer to ensure
crisp, high quality images.
- a reputable printing firm to give the
brochure a quality feel.
It’s best to get decision makers involved at the early stages. Have a
brainstorming session to thrash out your ideas. Write the basic content yourself
but edit yourself aggressively before submitting to a copyrighter. If you
can use half the words, do. Low-cost stock photos may reduce the
photographers bill.
Use a fresh pair of eyes to proof the
draft before going to print, meticulously check every detail. Don't
let anyone proof it who’s been involved! People tend to read what they
think they’ve written.
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